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value

You Get What You Pay For

By Kenneth Lim on November 18, 2007

When selecting a product or a service, price tends to play an important role. Except price sometimes plays an important role for largely the wrong reasons. Price is equated with cost and not with value. Lower prices mean lower costs, but (long-term) benefits, such as value (in quality and/or speed) and a good relationship, might [...]

Posted in Musings | Tagged community engagement, crm, empowerment, evaluation, execution, value

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